Privacy Policy

Guangzhou Sencent Technology Co., Ltd. (Sencent) adopts this Privacy Policy (“Privacy Policy”) with respect to the use of the corporate website of Sencent and its subdomains (“Website”)

This Privacy Policy explains when, how and why your personal information is processed on the Website and sets out your choices and rights in relation to that information and our policies on direct marketing.

Please read this carefully: It is very important that you understand how we collect and use your information, and how you can manage it.

As indicated above, this Privacy Policy applies only to the corporate website of Sencent and its informative subpages. This Privacy Policy does not apply to any product or service that can be accessed indirectly through a subdomain present on the corporate website of Sencent and its informative subpages.

If you do not agree to the processing of your personal information in the manner described in this Privacy Policy, please do not provide your information when requested and stop using the Website. By continuing to use the Website, you acknowledge our rules regarding your personal information as described in this Privacy Policy.

1.Types of personal information we use.

This section describes the different types of personal information we collect from you and how we collect it. If you would like more information about specific types of data and how we use that data, please see the section titled “What Your Personal Information Is For” below

 

The following is a high-level summary of the types of personal information we use:

Reference Information section
Contact Name
E-mail
Company
Phone number
Subscribe to Newsletter E-mail

2.What we use your personal information for

This section provides more details about the types of personal information we collect from you and why.

 

Reference Information section Use
Contact Name We use this information to understand who is making the inquiry, what the inquiry relates to, and to answer the inquiry.
E-mail
Company
Phone number
Subscribe to Newsletter E-mail We use this information to manage your subscription to our Newsletters.

collect from you and why.

Unless permitted by applicable laws and regulations, we will obtain your consent if we wish to use your personal data for purposes other than those set out in this privacy statement.

3.How we store and share your personal information

We will strictly follow the legal provisions and regulations, and take strict and secure protection measures to safeguard your rights in accordance with this Privacy Policy.

Your personal information is stored by our servers located in America.

Only when reasonably necessary will we share your personal information. The situations in which this occurs are:

1.Companies in our business group that process your personal information to respond to your queries. In particular, data will be transmitted to Guangzhou Sencent Technology Co., Ltd.. Our company may only use your personal information in accordance with this Privacy Policy.

2.Regulators, judicial authorities and law enforcement agencies, and other third parties for security, protection or compliance with the law. There are circumstances in which we are legally required to disclose information about you to authorities, such as to comply with a legal obligation or process, enforce our terms, address security or fraud-related issues, or protect our users. These disclosures may be made with or without your consent, and with or without notice, pursuant to the terms of valid legal process, such as a subpoena, court order, or search warrant. We are generally prohibited from notifying you of such disclosures by the terms of legal process. We may request your consent to disclose information in response to a request from a government entity when that government entity has not provided the required subpoena, court order, or search warrant. We may also disclose your information to;

3.Enforce our terms and conditions and other agreements, including investigation of any potential violations thereof;

4.Detect, prevent or otherwise address security, fraud or technical issues; either

5.Protect the rights, property, or safety of us, our users, a third party, or the public as required or permitted by law (sharing information with other companies and organizations for the purposes of fraud protection and credit risk reduction ).
Your personal data may be provided to any of the above persons who may be located in other jurisdictions or territories. Where required by applicable law, we may request your consent to the transfer of such information outside of your jurisdiction. In any case, your personal data will only be transferred to other places, where we are satisfied that adequate levels of protection are in place to protect the integrity and security of your personal data, which, at a minimum, are comparable to the jurisdiction or territory in which provided such personal data.

4.Security of your personal information

We are committed to maintaining the privacy and integrity of your personal information no matter where it is stored. Sencent applies reasonable security measures to prevent unauthorized or accidental access, processing, deletion, loss, or use, including limiting physical access to data within systems and encryption of sensitive data when transferring such data.

In this sense, we have security and information access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.

Unfortunately, although we believe that we have implemented and maintained reasonable measures to protect your personal information, the transmission of information over the Internet is not completely secure. In the event of a security incident, such as a personal data breach, we will initiate an emergency plan to prevent the security incident from escalating and notify you via push notifications, announcements, etc.

5.Data retention

We do not keep your data for longer than necessary, unless we are required to do so by law.

Reasonable steps will be taken to remove or destroy information when it is no longer needed for any of the above purposes.

Specifically, we will retain your information as follows:

1.Information you provide us when submitting the contact form: Until your query is resolved, and then deleted after such resolution, unless you agree to this data being retained and receive further business information in the future.

2.Information you provide us when sending the newsletter subscription form: it will be kept indefinitely until you withdraw your consent.

3.If we are required to retain your information beyond the retention periods set out above, for example, to comply with applicable laws, we will store it separately from other types of personal information.

6.Rights

Under applicable laws and regulations, you may have the right to:

1.Check whether Sencent has any personal data about you and to access such data or information about how Sencent used or disclosed your personal data;

2.Require Sencent to correct any personal data related to you that is inaccurate;

3.Request deletion of your personal data under certain circumstances;

4.Withdraw your consent or request a change in your scope of consent;

5.File a complaint about Sencent’s handling of data;

6.Inquire about the policies and practices of Sencent in relation to personal data.

To exercise any of your rights, please contact us at: [email protected]

7.Contact and complaints

Questions, comments and requests regarding this Privacy Policy are welcome.

If you have any questions, complaints or suggestions about this Privacy Policy or matters related to data protection, please contact the Personal Data Protection Officer (the person in charge of personal data protection) to comply with privacy law applicable. You can contact at [email protected].

In the event that you wish to make a complaint about how we process your personal information, please contact us in the first instance at [email protected] and we will endeavor to deal with your request as soon as possible.

8.Use of personal data for direct marketing purposes

In addition to the purposes set forth above, where permitted by law, Sencent may use your name and contact details for marketing or promotional purposes, including sending promotional materials and conducting direct marketing.

For direct marketing purposes, we may, where permitted by law, provide your personal information to other Sencent group companies so that they may send you promotional materials and conduct direct marketing in relation to the products and services they offer (these materials may be sent to you by post, email or other means).

Before we use or provide your personal data for the purposes and to the assignees set forth in this section, we may be required by law to obtain your written consent, and in such cases, only after we have obtained such written consent may we use and provide your personal data for any promotional or marketing purposes.

The types of personal data that Sencent would use and provide for direct marketing purposes as described above are your name and relevant contact details, although we may hold additional personal data.

If your consent is required, and you provide such consent, you may subsequently withdraw your consent to Sencent’s use and provision to a third party of your personal data for direct marketing purposes, and Sencent will subsequently cease to use or provide such data for direct marketing purposes.

If you have given your consent and wish to withdraw it or if you prefer not to receive marketing communications from us in any way, please let us know by sending an email to [email protected]. Any such request must clearly indicate the details of the personal data in respect of which the request is made.

9.Changes

If we make any changes to this Privacy Policy, we will post the updated Privacy Policy here. Please check this page frequently for any updates or changes to this Privacy Policy.

Cookies policy

Guangzhou Sencent Technology Co., Ltd. (Sencent) may use cookies when you browse the websites and pages.

The cookies that can be used by Sencent are only associated with a user and their computer.

Thanks to cookies, it is possible to recognize registered users after they have registered for the first time, without having to register each time to access the areas, services, promotions or contests reserved exclusively for them. They are also used to measure the audience and traffic parameters, monitor the progress and number of entries.

The user has the possibility of configuring his browser to be notified on the screen of the reception of cookies and to prevent their installation on his hard drive.

1.What are cookies?

Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by web servers to store and retrieve information about their visitors, as well as to offer a correct functioning of the site.

Through the use of these devices, the web server is allowed to remember some data concerning the user, such as their preferences for viewing the pages of that server, name and password, products that interest them the most, etc.

2.Type of cookies

According to the purpose

1.Technical and functional cookies (Necessary): are those that allow the User of a web page, platform or application and the use of the different options or services that exist in it.

Analytical Cookies (Statistics): are those that allow the person responsible for them to monitor and analyze the behavior of the Users of the websites to which they are linked. The information collected through this type of cookie is used to measure the activity of the websites, applications or platforms and to create browsing profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the usage data made by the users of the service.

Advertising cookies (Marketing): are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. based on criteria such as edited content or how often ads are shown.

Behavioral advertising cookies: they collect information on the preferences and personal choices of the User (re-targeting) to allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided.

Social cookies: they are established by the network platforms. on the services to allow you to share content with your friends and networks. Social media platforms have the ability to track your online activity outside of the Services. This may affect the content and messages you see on other services you visit.

Affiliate cookies: they allow you to track visits from other websites, with which the website establishes an affiliation contract (affiliation companies).

Security cookies: they store encrypted information to prevent the data stored in them from being vulnerable to malicious attacks by third parties.

Depending on the property

1.Own cookies: are those that are sent to the User’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the User is provided.

2.Third-party cookies: are those that are sent to the User’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

According to storage period

1.Session cookies: they are a type of cookies designed to collect and store data while the User accesses a web page.

2.Persistent cookies: they are a type of cookie in which the data is still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, and which can range from a few minutes to several years.

3.Processing of personal data

Sencent informs you that your data will be processed in the following terms:

Purpose. The data collected will be processed for the purposes set forth in the “Declaration of cookies used by this website” section.

1.Communication. Only when reasonably necessary will we share your personal information in the cases provided in the Privacy Policy.

2.Security measures. Sencent applies reasonable security measures to prevent unauthorized or accidental access, processing, deletion, loss, or use, including limiting physical access to data within systems and encryption of sensitive data when transferring such data.

3.Data Retention. According to the terms established in the “Declaration of cookies used by this website”.

4.Rights.

5.Check if Sencent has personal data about you and access said data or information on how Sencent used or disclosed your personal data;

6.Require Sencent to correct any personal data related to you that is inaccurate;

7.Request the deletion of your personal data in certain circumstances;

8.Withdraw your consent or request a change in the scope of your consent;

9.Submit a claim about the processing of data by Sencent;

10.Inquire about the policies and practices of Sencent in relation to personal data.

11.Contact. To exercise any of your rights, contact us at: [email protected].

4.Security of your personal information

TECHNICAL AND FUNCTIONAL  
CookiePurposeTerm
_grecaptchaProvide spam protectionSession
cookielawinfo-checkbox-necessaryCheck if cookies can be installedSession
cookielawinfo-checkbox-non-necessaryCheck if cookies can be installedSession
viewed_cookie_policySave if a message has been displayedPersistent

 

ANALYTICS  
CookiePurposeTerm
_gaCount and track pageviews2 years
_ga_Count and track pageviews1 year
_gidCount and track pageviews24 hours
_gat_gtag_UA_*Store a unique user ID1 minute

 

ADVERTISING  
CookiePurposeTerm
rc::cFilter bot requestsSession
rc::bFilter bot requestsSession
rc::aFilter bot requestsPersistent

5.How to control or eliminate Cookies

You have the right to choose whether or not to accept Cookies. To activate or deactivate cookies, click on our banner that will appear on your first visit. However, please note that if you choose to decline cookies, you may not be able to use the full functionality.

You can update your preferences at any time: most devices (for mobile apps) and browsers (for apps and web pages) allow you to change your cookie settings. These settings are usually found in the “options” or “preferences” menu of your browser. The following links provide information on how to manage cookies in popular browsers; otherwise, you should use the “Help” option in your browser for more details.

Chromehttp://support.google.com/chrome/answer/95647?hl=es
Internet Explorer. Versión 11https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer
Firefox. Versión 65.0.1https://www.mozilla.org/es-ES/privacy/websites/#cookies
Safari Versión 5.1https://support.apple.com/es-es/guide/safari/sfri11471/mac
Operahttps://help.opera.com/en/latest/security-and-privacy/#clearBrowsingData

To find information related to other browsers, visit the browser developer’s website. If you have any questions about changing preferences, please email us at [email protected].

6.Changes to this Cookies Policy

We will update this Cookie Policy to reflect changes in our practices and services. We recommend that you check this page from time to time to inform yourself of any changes to this Cookie Policy or any of our other policies.

7.Contact us

If you have any questions or comments about this policy, or privacy issues in general, please contact us by email at [email protected].